




Elegance and
Distinction
Every product we offer goes through a careful selection process. We work only with trusted suppliers and check every detail, because we believe our customers deserve not just a purchase, but a reliable and enjoyable experience every time they shop with us.

FAQ
Our quality
Sizing
Will the bracelet fit my wrist?
Yes. Each bracelet comes with an adjustable cord, allowing it to fit comfortably on any wrist. The design ensures a secure and elegant fit for all sizes.
Material
What materials are used ?
Each bracelet is made from a premium white metal alloy, plated with advanced multi-layer 18K Gold, Rose Gold, or Platinum, and set with AAA+ Zirconium-doped diamonds.
Shining
Will it tarnish or lose its shine?
With proper care and occasional cleaning, the plating keeps its brilliance for up to a year or more. Avoiding water, perfume, and chemicals helps extend the lifetime of your piece.
Sensitivity
Is it suitable for sensitive skin ?
The surface is coated with a protective plating layer, making it comfortable for most wearers. For very sensitive skin, especially with nickel allergies, we recommend limiting prolonged exposure.
Delivery
Shipping time
How long does shipping take?
Delivery usually takes 6–10 business days, plus 24 hours for order processing and preparation.
Packaging and Gifting
Is it delivered with a box?
No, premium jewelry box can be added to the order for $4.99 perfect for gifting and safe storage.

Customer Service
Product issue
What if my bracelet arrives damaged or with a defect?
Every piece is carefully checked before shipping. In the rare case of a defect or damage during delivery, we offer a free replacement or full refund. Simply contact our support team within 14 days and we’ll take care of it.
Contact
How can I contact you?
Our support team is available 7/7 at maisonmarelo@gmail.com and replies within 12h.
Collection
Voir tout"I received my pair in 6 days quality is top-notch, no complaints!"
Sara M. – Austin, TX
"Honestly surprised by the quality for the price. I ended up ordering the white one too."
Jenny L. – Sheffield, UK
"Great customer service, fast delivery, and most importantly… top-quality products."
Emma K. – Seattle, WA
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